The rebuilding of the site has led to the transition to a new platform and due to technical problems it was not possible to import all the customers for which a new registration is required.

Once the order has been shipped, we'll send an email with all the details to be able to track the shipment on the courier's website. If the order has been shipped and you have not yet received the email with the track code, try to see if it ended up in the spam box of your mail and if it's not there either, contact us for assistance.

The courier is required to make 2 delivery attempts. If no one is found on the second attempt, the package will go into storage and our assistance will be needed to proceed with the delivery.

I would like my package to be delivered that day at that time. The only thing we can do is send your instructions to the courier but they are not strictly binding, they depend on the itinerary followed by the driver and on the organization of deliveries for that day.

Whether you live on the Grand Canal, in Ischia, Lipari or in other wonderful places in Italy, the cost of shipping will not change... we just ask you for a little patience because delivery times could be longer.

Yes! We accept the return of the product - perfectly intact and unused - within 30 working days from the delivery date but the shipping costs for returning the product are charged to the customer.

Yes. Please read our terms and conditions for more details.